Junior IT Support Specialist – Zürich - German speaking – immediately available – 12 months contract extension possible

Junior IT Support Specialist – Zürich (Ref. 2798) - German speaking – immediately available – 12 months contract extension possible
Our client is a well-established international healthcare company in Zurich with a strong presence in Switzerland and a commitment to innovation, ethics, and sustainable business practices. Operating in a highly regulated and dynamic environment, the company fosters cross-functional collaboration and continuous development. To strengthen its Swiss team, we are seeking a motivated and business-oriented
Junior IT Support Specialist – Zürich (Ref. 2798) - German speaking – immediately available – 12 months contract extension possible
In this hands-on role, you will provide onsite IT support and serve as a key contact for employees requiring technical assistance. You will work closely with local and international IT teams to ensure efficient incident resolution, smooth device lifecycle management, and an excellent end-user experience. This position combines technical support, hardware management, and operational IT service delivery
Your main tasks
Provide high-quality onsite IT support, including direct user assistance and walk-in support services.
Manage and resolve incidents and service requests through the IT ticketing system while maintaining accurate documentation.
Prepare, configure, image, and deploy Windows laptops and end-user devices.
Administer laptops and endpoint devices using Microsoft Intune.
Support hardware asset and inventory management, ensuring accurate tracking throughout the device lifecycle.
Coordinate onboarding and offboarding activities, including preparing, issuing, and collecting IT equipment.
Collaborate with internal IT teams to escalate and resolve complex technical issues and maintain operational excellence.
Your Profile
Previous experience in IT support, desktop support, service desk, or a similar end-user support role.
Strong hands-on knowledge of Windows 11, Microsoft 365, and end-user hardware.
Practical experience with Microsoft Intune and Windows device deployment.
Experience with laptop imaging, reimaging, and hardware preparation.
Familiarity with ITSM/ticketing systems, ideally ServiceNow.
Strong customer service orientation with structured and reliable working methods.
Fluent German or Swiss German and fluent English are mandatory.
Aczél is looking forward to receiving your application documents via our job portal (CV, diploma, reference letters; no motivational letter necessary).
Full discretion is guaranteed and we will gladly answer any additional questions jpide26baa0jm jit0833jm jiy26jm