Business Operations & ERP Analyst

ABOUT THE ROLE
We are looking for a specialist to take ownership of this proprietary ERP application — its
operation, further development and rollout to other businesses in our partner network — and
to analyse the operational data it produces for the management team.

Key responsibilities:
Operation, maintenance and further development of the ERP application (modules,
workflows, integrations, reporting)Analysis of reservation, fleet, damage and financial data, and preparation of decision
bases and monthly reports for the management teamAnalysis and improvement of operational processes at the counter and in fleet operationsMaintenance of the interfaces to the industry platform WheelSys and to the payment
service providerActing as the point of contact for ERP-related questions from branch and regional
managersSupporting the rollout in further businesses, including training and documentation, with
occasional travel

REQUIREMENTS
A degree in Business Administration, Business Informatics, Computer Science or a comparable field — or an equivalent practical qualificationDemonstrated practical experience in developing and operating a native iOS application
in Swift (see note below)Experience working with operational systems and their interfaces, and with structured
operational data for analysis and reportingThe ability to analyse business processes and translate them into technical solutionsFluent English; German is an advantageWillingness to work on-site in Zurich and to travel occasionally

WHY WE REQUIRE SWIFT EXPERIENCE
Our ERP application is not purchased standard software but an in-house development of
approximately 265,000 lines of source code across 447 source files. The operational
application is built natively in Swift for iOS and is used at every workstation in daily
operations. Whoever takes on this role must be able to read, modify and extend the existing
codebase. Experience limited to using or consulting on standard ERP systems (SAP, Odoo,
Dynamics) is not sufficient for this purpose. This requirement follows from our system
landscape and not from the profile of any particular individual.

NICE TO HAVE
Knowledge of processes in vehicle rental, fleet management or the mobility sectorExperience with Firebase or comparable backend services (Firestore, Cloud Functions,
Storage)Experience integrating payment service providersExperience applying AI or automation tools to operational reportingExperience working with businesses across several countries