Scheduling and Logistics Coordinator

• Perform daily operations

• Participation in projects

• Act as the primary point of contact for scheduling assigned treatment sites

• Create and maintain patient schedules in coordination with treatment sites an manufacturing sites

• Enter and maintain transactional data related to patient schedules in the planning system

• Troubleshoot and develop action plans for problems encountered

• Management of product returns and product replacements if necessary

• Manage the process of scheduling patients at sites.

• Provide real-time planning portal support to external users

• Create and maintain master data in the account management system

• Participate and lead meetings with teams

• Diploma in customer service or Supply Chain

• Flexibility to meet changing business needs

• Experience in a pharmaceutical environment

• Skills in information planning and organization

• Excellent communication (written and verbal) and presentation skills

• Fluent in English, German & French good knowledge

• Experience working in customer service, call center operations, account management, logistics or supply chain

• Know how to work under pressure and in a demanding environment

• Be flexible to travel (10%)

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